Refunds and Returns
If for any reason you are not satisfied with your order the item(s) can be returned within 15 days of delivery of your order for a refund or exchange. We kindly request customers pay for return shipping to Crown Hat NYC via USPS First Class which uses runs around $3 - $4 usd. Refunds will be made within 7 days of receiving your return.
Items should be returned in their original packaging to ensure they are adequately protected in transit. Items should be returned new, unused, and with all YUASA tags still attached.
Returns that are damaged, soiled, altered, or otherwise unacceptable as determined by YUASA in its sole discretion, may not be accepted and may be sent back to the customer. Items sent back without attached return tags will not be accepted under any circumstance.
ARRANGING A RETURN:
To arrange a return please send us an email to Help@crownhat.nyc Please include your order number, product information, reason for return, and whether you would prefer a refund or exchange. Refunds will be confirmed via email. Original shipping cost is non-refundable.
Our return address is:
28 Cook Street #4r
Brooklyn, NY 11206
For any other questions please email Help@crownhat.nyc